IronStar Batteries Warranty
Effective Date: January 1, 2016
IronStar Batteries (formerly STB Group, Inc.) provides a limited warranty for industrial batteries against defects in materials and workmanship.
Warranty Coverage
Batteries containing 9 or more plates are covered for 5 years from invoice date. Batteries with 5–7 plates are covered for 3 years (see modified conditions below).
Warranty Credit Formula
If a battery is deemed defective under warranty, a prorated credit will be issued based on the remaining warranty period:
- 9+ plates: Credit = Original Price × (Unexpired Months ÷ 60)
- 5–7 plates: Credit = Original Price × (Unexpired Months ÷ 36)
Claim Conditions
Batteries must be tested under BCI standards and shown to supply less than 80% of 6-hour rated capacity. IronStar may either:
- Provide parts/cell replacements (warranty continues for remaining term), or
- Offer battery replacement with applicable prorated credit
Additional Terms & Exclusions
- Battery must be properly sized and used according to duty cycle at time of sale
- Limited to 1 charge/discharge cycle per 24 hours, no more than 80% depth
- Chargers must meet BCI standards and fully recharge within 24 hours
- Maintenance logs required for claim approval
- Warranty void if water level isn’t maintained with approved purified water
- Temperature range: 50°F to 115°F; outside this voids warranty
- Warranty void if misused, abused, altered, or serviced by unauthorized personnel
- Non-transferable. Applies to original purchaser only
- Does not cover mill, foundry, or similar heavy-duty applications
- Credit only applies to IronStar purchases; not redeemable for cash
Legal Disclaimer
THIS WARRANTY IS PROVIDED IN PLACE OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IRONSTAR SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES BEYOND THE ORIGINAL PURCHASE PRICE.
Questions? Contact us at support@ironstarbatteries.com